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Shipping and Returns

I will ship items within 2-3 days of payment.  All items will be carefully packaged, and sent via USPS, unless other arrangements have been made prior to order placement.

*Please note: It normally takes 7-21 business days to ship to other countries. International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages.  Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. For any additional information please refer to your local customs agency.

If you are unhappy with your earring purchase, please return the original item back to us within 14 (calendar) days of your receipt for a full refund.  All returns must be in their original packaging.  You will need to return the original item to me at your own cost. If your earrings arrived to you in less than perfect condition, please e-mail us right away and let us know that you will be sending them back to us for a full refund.  No returns on custom orders. If you lose or damage just one of your earrings, please contact me it may be possible for you to purchase one replacement earring. 

Please package them carefully against potential damage and send to us via United States Postal Service with a tracking number. The address for returns is: 

ChristalDreamZ
P.O. Box 6075
Clearfield, UT 84089